Privacy Policy
Effective Date: February 1, 2025
Wildwood Family Psychiatry (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, date of birth, and emergency contact details.
Health Information: Medical history, treatment plans, diagnosis, therapy notes, medications, and other relevant health-related data.
Insurance and Payment Information: Insurance provider, policy number, billing details, and payment history.
Communication Data: Correspondence through emails, phone calls, or other methods of communication.
Website Usage Data: IP addresses, browser type, pages visited, and time spent on our website.
Cookies and Tracking Technologies: We use cookies to enhance user experience and collect information about site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide mental health services, including assessments, treatments, and care coordination.
To process insurance claims and payments.
To communicate with you regarding appointments, treatment, and administrative matters.
To comply with legal and regulatory requirements.
To improve our services and ensure quality care.
To analyze website usage and enhance user experience.
To personalize website content and provide relevant resources.
3. Information Sharing and Disclosure
We do not sell or rent your information. We may share your information in the following circumstances:
For Treatment, Payment, and Healthcare Operations: We may disclose information to your healthcare providers, insurance companies, or billing services as necessary.
As Required by Law: We may disclose information if required by legal authorities, court orders, or to comply with public health and safety regulations.
To Protect You or Others: If there is a risk of harm to yourself or others, we may disclose information to appropriate parties, such as law enforcement or emergency responders.
With Service Providers: We may share website usage data with third-party service providers for analytics and website optimization.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your personal and health information:
Access and Copies: You can request access to your records and obtain copies.
Corrections: You may request corrections to inaccurate or incomplete information.
Restrictions: You can request limitations on how we use or share your information.
Confidential Communications: You may request that we communicate with you in a specific way (e.g., through email or phone only).
Opt-Out: You can opt out of receiving non-essential communications.
Cookie Preferences: You can adjust your browser settings to manage cookie usage.
To exercise any of these rights, please contact us at info@WildwoodFamilyPsych.com.
6. Retention of Records
We retain client records in accordance with state and federal regulations. After the required retention period, we securely dispose of records to protect client confidentiality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will indicate the effective date. We encourage you to review this policy periodically.
9. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: info@WildwoodFamilyPsych.com
Wildwood Family Psychiatry, 1540 County Road 44a, Wildwood, FL 34785 (352) 535-8110.
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.